Privacy Policy

Beards Australia ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a purchase, or otherwise interact with us. By using our website you consent to the practices described in this policy.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

We only collect information that is necessary to provide our products and services to you. The types of personal information we may collect include:

• Your name, email address, phone number and shipping/billing address.
• Order details, purchase history and product preferences.
• Payment information (processed securely by our third‑party payment providers — we do not store full card numbers).
• Account login details if you choose to create an account.
• Communications you send us (e.g. enquiries, reviews, social media messages).
• Technical data such as IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.

We use your personal information for the following purposes:

• Processing and fulfilling your orders, including shipping and customer support.
• Sending order confirmations, dispatch notifications and other transactional communications.
• Marketing purposes — including sending you newsletters, promotions, new product announcements and special offers, where you have opted in.
• Improving our website, products and customer experience.
• Complying with our legal obligations and protecting against fraud or misuse.

We will only use your personal information for marketing where you have provided consent, and you can opt out at any time (see "Unsubscribing" below).

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send, or by contacting us at beardsaustralia@gmail.com. Once you unsubscribe we will stop sending you marketing communications, though we may still contact you about your orders or account.

We do not sell or rent your personal information. We may share it with trusted third parties only where necessary, including:

• Shipping and logistics providers to deliver your order.
• Payment processors to securely process your transactions.
• Email marketing and analytics platforms that help us run our business.
• IT and hosting providers that support our website and systems.
• Government, regulatory or law enforcement bodies where required by law.

All third parties we work with are required to handle your information in line with applicable privacy laws.

Our website uses cookies and similar technologies to remember your preferences, keep your cart working, measure traffic, and personalise marketing. You can control or disable cookies through your browser settings, however some parts of the website may not function properly if cookies are disabled.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure, including secure servers, encrypted connections and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements. When no longer required, your information is securely deleted or de‑identified.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any information that is inaccurate or out of date.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent to marketing communications at any time.
• Make a complaint about how we have handled your personal information.

To exercise any of these rights, please contact us at beardsaustralia@gmail.com.

Our website and products are intended for adults. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take steps to remove it.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any third‑party website you visit.

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated date. Please review it periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: beardsaustralia@gmail.com
• Phone: +61 425 264 329